SUPPORT

SERVER SUPPORT

Technonix Server support is a facility used to house computer systems and associated components, such as telecommunications and storage systems.

It generally includes redundant or backup power supplies, redundant data communications connections, environmental controls and various security devices. TIS provide these service to the entire Web based products, each client is given an opportunity access our servers support 24/7. This Classification may vary on each client. Servers are often dedicated, meaning that they perform no other tasks besides their server tasks.

Technonix provides Server Support Operations that cover complete operational support for servers, used under different domains. Enabling organizations to lower total cost of ownership, our Server Support Operations optimize management and operations of all server environments. With our Server Support Operations, achieving predictable costs, while extracting maximum value from IT infrastructure becomes easy.

Client Challenges


  • Unavailability of specialized resources to support server operations

  • Distinct expertise required for the critical support

  • Challenges to retain resources for a longer duration

What Technonix Provides


Technonix Server Support Operations include support services on:

  • Application Management
  • Server monitoring & Management
  • Data Management
  • System Operations

Business Value

Some important benefits attained by organizations include:

  • End-to-end ownership of client-infrastructure thus enabling organizations to focus on primary business

  • Wide variety of support solutions offered under one umbrella

  • Standard quality framework to ensure streamlined operations

  • Continual service improvement plans, executed by central team, to ensure increased customer satisfaction

Technical Support

TIS Technical Support Services helps to maintain higher availability and IT performance with integrated maintenance, support and managed services.

Remote Computer Repair Service 24/7

In today's business realm, computers are the lifeline of business communication, and for smooth business operation, tech support plays a very crucial role. Considering this fact, Technonix BPO Services has come up with online computer support which could be availed from anywhere, anytime. Here you get real-time technical support to troubleshoot your PC issues over phone, e-mail and chat. Our computer support services are not only the best in the industry but also offered at unbeaten prices.

Whether you are an individual and prefer working independently or have a small, middle or large scale business, we render you end-to-end solution for all your PC issues. Comprising a fleet of Certified Systems Engineers, we provide online computer services through remote desktop sharing software. Our experts boast necessary skills for the successful administration and solution to the assorted PC issues. Tech support for multiple brands of PCs, software and connected devices, Get in touch with our Tech-engineers.

Our remote tech support services include the following


Operating System Support

We're dedicated to provide tech support to fix operating system related issues that your computer might be having. Our Microsoft Certified engineers offer tech support for

  • Windows 8 Operating system
  • Windows 7 Operating System
  • Windows Vista Operating System
  • Windows XP Operating System
  • Windows 2003 Server Operating System
  • Windows 2008 Server Operating System

Network Support

Besides offing a reliable network support service to set up home and office network, our tech support experts also resolves issues like slow data transfer, connectivity disruption or accidental loss of important records as well as issues with router configuration. We offer

  • Wired and wireless network setup support / LAN Support
  • Wireless Router Setup and Configuration
  • Troubleshooting network connectivity issues
  • Windows XP Operating System
  • Installation and configuration of Firewall
  • Internet connection sharing and troubleshootingm
  • Installation of Network Operating System

PC Tune Up Support

For the best computing experience, PC tune up support is a must. Our Microsoft Certified technicians make your PC installation perfect and configure it based on your requirements. We do the following:

  • Set a system restore point
  • Checks for and install operating system updates and patches
  • Scans machine for "tunable "options
  • Conducts a hardware assessment
  • Disables unused/unnecessary services
  • Cleans up temporary start files
  • Repairs broken links
  • Optimizes System resources, Browsers, Internet access, Disk performance, User Interface
  • Apart from all these, we also offer countless other computer repair services so that you can enjoy hassle-free and secure computing. Grab our tech support and grow your business better!

PC Security Support

Protect your computer from online threats with our PC security support. Our experienced technicians provide service for online computer security, notebook security and online network security. Services include

Implementing security tools for optimum protection Blocking adware, pop-ups, phishing attacks and malware Installing, uninstalling and reinstalling antivirus Password-protected file sharing

Printer Support

TIS serves tech support to fix printer issues of all major brands like Hewlett Packard, Canon, Lexmark, Epson, Samsung, Oki Data, and Xerox, etc. Some of our printer support services are as follows:

  • Set a system restore point
  • General printer troubleshooting
  • Connecting network printer to your PC
  • Ethernet wired printer setup
  • Troubleshooting carriage jam on a printer
  • Network Support

    In today's challenging business environment, which prioritizes elasticity, rapidity, and competence, a robust IT strategy is critical. Technonix helps you achieve these qualities in your IT strategy by providing you system integration, testing, application development and management services and solutions.

    To ensure smooth business functionality, enterprise networks need constant maintenance & security. However, changing regulations & complexities of threats & vulnerabilities make setting up an enterprise-wide network security solution challenging. Technonix provides robust network security solutions that enable your network to not just withstand threats, but to proactively deal with network security risks & regulatory compliance.

    Technonix MITS (Managed IT Services) provides support in areas such as Data networking, Network management & Voice support. Monitoring of IP based devices is exclusively provided to organizations under this domain.

    Client Challenges


    • Difficulty in managing decentralized network system

    • Retaining resources for a sustained period

    • Dealing with a lack of multi-skilled resources for the Network domain

    What Technonix Provides


    Technonix provide a variety of support services under this domain. The network security offering groups the following support areas under it:

    • Data Networking
    • Network Monitoring
    • Voice Support

    Business Value

    Technonix partners clients to create significant business value, with benefits realized from:

    • Centralized Network monitoring through NOC support at offshore

    • Use of an integrated solution for customers, under the network domain

    • World class services provided by expert resources on latest technologies

    • Use of standardized processes to execute network operations

    • Execution of rigorous quality checks while entering a secure system, to ensure compliances

    • Continual execution of service improvement plans by the central team, to ensure increased customer satisfaction


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